My Learning Video

CREATIVE THINKING : TINKER TOY

     Read the full article here

Is It really the case ?

Yes and No both the answers are correct to some extent.Yes because it is management program are losing the flexibility and becoming more rigid nowadays. Teaching the same case studies over and over to the generation and trying hard to inculcate the ideas and practices that are already in place. Narrowing the margin for out of the box thinking.

No because still there are innovative ideas coming in the teaching methodologies and professors who are trying to promote out of the box thinking in Management trainees.

One such case is Problem of TINKER TOY..

TINKER TOY

The Tinker Toy consists of a wooden tennis bat structure with a slot in the handle. A rope passes through this slot whose ends hold one wooden square piece and one plastic ball each on either side of the slot. A circular disk encloses both the ends and is not wide enough to be removed from the toy. Neither can it pass over the wooden pieces to fall down.

The slot in handle is wide enough to let the circular disk and square pieces to pass through but not the balls. There is no possible way the rope can come out of the slot due to the balls. The challenge is to remove the ring from the toy without tampering in anyway with the toy.

SOLUTION.

After many trails and errors, we began to outline an approach to solve this puzzle. I will try to outline the steps in our thought process:

1. The ring is the primary hindrance to any movement through the slot. Push the ring up above the slit in the toy.

2. To pull out the wooden ring, the two wooden blocks need to be on the same side of the slot. Hold the ring and take one of the hanging wooden blocks and pass it through the slit onto the other side of the toy. The ball for the same would be near the slit.

3. Pull the ring down below the ball. Hold the ring up and pass it through the slit from the direction opposite to the side having the ball. The ring can be removed from the other side.

LEARNING

The creative thinking skills can be divided into several key elements:

• fluency - producing many ideas
• flexibility - producing a broad range of ideas . originality - producing uncommon ideas
• elaboration - developing ideas.

THEORY X AND THEORY Y

INTRODUCTION

McGregor developed two theories of human behaviour at work: Theory and X and Theory Y.

He did not imply that workers would be one type or the other. Rather, he saw the two theories as two extremes - with a whole spectrum of possible behaviours in between.

Theory X Managers perceive workers as follows:

- Individuals who dislike work and avoid it where possible

- Individuals who lack ambition dislike responsibility and prefer to be led

- Individuals who desire security

The management implications for Theory X workers were that, to achieve organisational objectives, a business would need to impose a management system of coercion, control and punishment.

Theory Y managers perceive workers as follows:

- Consider effort at work as just like rest or play

- Ordinary people who do not dislike work. Depending on the working conditions, work could be considered a source of satisfaction or punishment

- Individuals who seek responsibility (if they are motivated)

The challenge for management with Theory Y workers is to create a working environment (or culture) where workers can show and develop their creativity.

The Boston Beer Company

Origin

The Boston Beer Co Inc is based in Boston, Massachusetts. It was founded in 1983 by Jim Koch, who continues to brew its trademark Samuel Adams lager from a recipe handed down to him by his great-great-grandfather.

History

For the first 35 years of his life, Jim Koch's family history and future career lay in the attic of his parents' house. Tucked away was an old family recipe from the 1800s for Louis Koch Lager. For five generations, the first born sons in the Koch family were brew masters, but by the time Jim finished school and was ready to embark on his own career, the market for full-flavoured beer had diminished and it seemed Jim's father would be the last Koch to carry on the tradition of brewing flavourful beer.Jim's passion for quality, flavourful beer kept him close to his roots. In the early 1980's he became convinced that he could find a niche in the competitive beer market for a high-quality American beer. Using the same recipe and traditional brewing processes that his great-great grandfather used, Jim brewed Samuel Adams Boston Lager and took beer to a whole new level.

Vision and Mission Statement

      

      Their mission statement reads:“To seek long-term profitable growth by offering the highest quality products to the U.S. beer drinker.”Boston Beer Company’s main objective or purpose is to provide the American beer drinker with the highest quality product to ensure both a great beer-drinking experience and also to help ensure customers return for the many different lines of beer that Boston Beer Company has to offer; that will thus translate into long-term profitability. In basic terms, they are trying to provide the best possible beer in the U.S. so that people will continue to buy their beer after the original purchase, which will turn their profits into long-term growth of the company worldwide.

     

      Milestones

   > The first beer products were contract brewed under agreement with Pittsburgh Brewing, established in 1984. Contract brewing remains a key feature of the company’s strategy for national distribution.

   > The Boston Beer Co became a publicly-traded company on the NYSE in 1995, at the peak of the 1990s craft brewing movement. 

      

   > In April 2008 the company issued a precautionary recall of its products because shards of glass may have contaminated 25% of the bottles. According to a company press release, the fault lay with The Boston Beer Co’s bottle supplier. The dispute was settled in May 2011 with the bottler paying US$20.5 million to The Boston Beer Co and all parties will release each other on claims related to the matter. The company continues to push its craft in creating new styles and flavours of beers.

   > The Boston Beer Co worked with brewers in Weihenstephan (Germany) to create a brew called Infinium. The beer was released in late 2010 in time for the holidays. There were only a limited 13,421 bottles for sale in the US.

   > In 2008, The Boston Beer Company launched a programme providing scholarships, loans, and assistance to various small business organisations in the New England area. In 2011, the company announced that it would be extending this programme to Pennsylvania and New York. It also announced that it would be looking to assist small craft brewers that may have fallen on hard times or were experiencing financial challenges in the early stages of development.

    

     Corporate Social Responsibility

Basic corporate social responsibility ratings

	Overall	Community	Employees	Environment	Governance
Boston Beer Company	49	56	46	48	48
All company average	47	46	47	46	51

THE THREE MONKS

The following video depicts the famous Chinese proverb :

"One monk will shoulder two buckets of water, two monks will share the load, but add a third and no one will want to fetch water. "

A young monk lives a simple life in a temple on top of a hill. He has one daily task of hauling two buckets of water up the hill. Another monk arrives the temple and they start sharing the responsibility.In order to divide the load, they both figure out a way so that the pole could be carried by both of them but the carry pole could then be used for carrying only one bucket. They are still content. A third monk arrives and goes to fetch the water. He gets so exhausted in the task that he drinks all the water by himself. So he evades from the task. Eventually everyone starts expecting the other person to take on the chore. Consequently, no one fetches water though everybody is thirsty. At night, a rat comes to scrounge and then knocks the candle-holder, leading to a devastating fire in the temple. The desperate situation makes the three monks finally unite together and make a concerted effort to put out the fire. They take the help of the pulley and divide the work amongst all three of them according to their capabilities. Since then they understand the old saying "unity is strength" and begin to live a harmonious life. The temple never lacks water again. 

MANAGEMENT LEARNINGS

1. Differentiation:

The story illustrates that different humans excel at different tasks and it is require to realise their potentials and differentiate the work accordingly. Here third monk got fatigued when he went to fetch water the first time and started shunning the responsibility thereafter. Seeing him the other monks also avoided the work and retired to remaining thirsty. 

2. Higher Efficiency:

We saw that when second monk joins and wants to share up the load, they end up pulling 1 bucket together. Here the load was shared but efficiency was reduced. It is important for an proficient manager to realise that though load sharing is important to maintain the harmony amongst the team members, utilisation of the available resources should be done in a way such that the overall efficiency increases.

3. Co-ordinated Team

Manager need to understand the importance of a well-coordinated team where roles are clear and assigned to everyone's potential. When in the end the monks resolve to use a pulley, they make the third monk to stand at the bottom of the hill. In this way, the weakness of third monk is dealt with and still his efforts are utilised for effective completion of the task.

4. Alternatives

A manager needs to analyse all the available alternatives at hand and devise the execution of a task using the best alternative. This encompasses the use of technology, wisdom and all other available resources.  In the end the use of pulley helps the monks extinguish the fire in a well-organised and proficient manner. A manager should be innovative and capable of recognising and devising the appropriate solution according to the demand of the situation.

Valley Crossing

Scenario:

There are three people trying to cross a valley. The gap of the valley is in the range of one to two feet.They have a rod of a convenient size and they have to cross the valley using the rod as a support.

Assumptions : 

Each of them has the same footstep.
Direct jumping over the valley is not allowed.

Look at this you will get the idea:

 STEP BY STEP ANALYSIS OF WHOLE PROCESS:

Persons	First Person	Second Person	Third person
Step
1	Safe	Safe	Safe
2	Half Risky,
3	Full Risky,
4	Half Risky,	Half Risky,
5		Full Risky,
6		Half Risky,	Half Risky,
7			Full Risky,
8			Half Risky,
9	Safe	Safe	Safe

• Initially, the first person puts his leg forward and hid first foot remains in air and so he is only half safe. The remaining are fully safe. 
• The next step, the first person is totally unsafe and he has hang from the rod, which is being supported by the other two with their weight. 
• The next step, the first person puts its first foot on the other side of the valley and hence half safe again. The second person now puts his first foot in air and hence even he is half safe. 
• At the end of next step, the first person totally reaches the other end of the valley and hence is totally safe again. The second person is totally unsafe hanging in the air with the support of the rod weighted by the first and third persons. 
• Next step, the second person puts his first step on the other side of the valley and the third person puts his first step in the air and hence both are half safe.
• At the end of next step, the third person reaches the other end of the valley and hence totally safe again. The third person remains hanging in the air supported by the first two persons who have reached the other end of the valley. 
• After two more steps, even the third person reaches the other end of the valley and the mission has been accomplished.

Lessons Learned:

Role Designing: 

In role designing manager has to think of specified roles for every team member.Roles which are connected one to the other is interlocked and the success of the whole task is dependent on this success of this concept. Here in this exercise, member roles for crossing the valley are interlocked. It is the ability of the management to think the roles in such  a way. 

 Watch how every player has a specific role in  a football match:

 

 WORK PLANNING

It emphasizes the fact that staff clearly have a crucial understanding of the work that needs to be done, and how their individual or group effort contributes to the system.

 

 In Valley crossing process every member must know the instructions for them so that the assigned task can be completed without any confusion and hindrance.

Team work:

Valley crossing explicitly explains the concept of team work i.e. cooperation, coordination etc. The members have to match their steps, walk in tandem to achieve the desired result. If there had been slight deviation in the synchronization then it would have led to some hiccups.

Name : Mohit Sharma

Roll No : 218

                                      TOWER BUILDING : LEARNING WITH A DIFFERENCE

“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.”   Thomas Edison

Tower building exercise is a very unique and effective way to learn various Principles of Management if you look at it from the right perspective.

WHAT IS TOWER BUILDING EXERCISE ??

According to me it is a Team Building exercise which gives the participants first hand experience of how Management styles effects the performance of the Team.

Check out this video here and you will get some insight into Tower Building. Here in this video the tower building exercise is been performed in a class.


TAKE AWAY FROM TOWER BUILDING EXERCISE....

 It gives you a chance to see different managerial styles in action

I ll explain this point with the example from our class.Our Professor Dr. Prasad, full of exuberance and a very different style, comes to a student in class and say..."Oh I love this guy, great smile and very enthusiastic" and then ask him "chal jaa mere sher samne jaa ke blocks bana le"(go my boy build the blocks in front of the class).
The guy will leap on the opportunity as he has already been filled with all the confidence he requires and will put more than 20 block on one another in a flash.

This shows that  if provided with right motivation and perspective one can achieve more than he or she is capable of.

If you are still not able to get it then watch this , this video will present a different view of motivation in management.

It generates live, behavioral data that you and your group can really work on.

 "You there boy come in front and perform this tower building exercise"


 When you do it in front of your class where 70 to 80 people are staring at you consistently and someone is saying to the person sitting next to him  "arrey assan hai yaar , ek ke upar ek lagana hee to hai"(its quite easy all you have to do put one block on another)  on top of it  your professor who is putting all the efforts to try and teach you something out of it comes and stand right behind you to see what you are conjuring up on that podium.Suddenly you will start seeing those steady hands of yours trembling and the blocks slipping on one another.

So while you are feeling like that cloth which is been beaten constantly on a rock of Dhobi Ghat , observers of this activity are learning something very important. A simple task like putting a block on one another turned out to be a crucifying experience for you because of the environmental settings you have been put into leading towards the fact that when expectations are set and they are set high that is when pressure gets on to your nerves.


Learning From this example:
This exercise  helped me to understand that setting of goal prior to any task is a very tricky business if done properly it can lead you to perform better than you thought and if not then you will find yourselves struggling to put  blocks on one another with your trembling hands.



One more thing to learn out of this exercise as a whole is that when you start looking at  things differently you can squeeze a lot of juice out of it . Example here is the Tower building exercise in itself which is nothing more than block building but if looked out from the perspective of management learning it has a lot of fundas hidden in it.

"You can not turn a bathroom singer into a music maestro but then you can always get a radio channel where they play songs from bathroom singers only"

Name : Mohit Sharma

Roll No : 218

KHAN ACADEMY and Principles

"Cynicism will eat at your energy and potential, and to fight it, you should smile with every atom in your body” by Salman Khan founder of Khan Academy.

 WHAT IS KHAN ACADEMY ?

TAG LINE : A free world-class education for anyone anywhere.

The Khan Academy is an organization on a mission. They are a not-for-profit with the goal of changing education for the better by providing a free world-class education to anyone anywhere.
All of the site's resources are available to anyone. It doesn't matter if you are a student, teacher, home-schooler, principal, adult returning to the classroom after 20 years, or a friendly alien just trying to get a leg up in earthly biology. The Khan Academy's materials and resources are available to you completely free of charge.

Here is the insight into what khan academy is doing.

FROM THE PERSPECTIVE OF MANAGEMENT PRINCIPLES WHAT WE HAVE LEARNED FROM ABOVE INTRODUCTION ?

First : Goal setting is the key to portray your Idea to the world effectively.

Khan academy is clear that they are looking to change the education for the better  by providing a free world-class education to anyone anywhere and they are stating that unabashedly.

Principle of management says about Importance of Goal Setting that:

          

             Goal Setting forms an integral part of all the practices carried out in organizations in today's world. Goals represent in a quantitative/qualitative form the various expectations managers have of their subordinates. It's an effective tool for making progress within the organization as well as helping the organization itself to grow.

 Using the similar strategy Khan academy has set for itself a goal which is providing propellant for this organization and helped the organization to reach the you tube video count from 800 to over 11760 videos.

 Here is a video which tells the growth story of Khan Academy.

 "There is an iron law of responsibility which states that in long run those who do not use power in a manner that society considers responsible will tend to lose" by Keith Davis


Second : Social responsibility and Business ethics can provide a company leverage to grow beyond its imagination.


Khan academy is growing day by day and  increasing its customer base because all of the khan academy site resources are available to anyone.Its course content is being accessed by a student, teacher, home-schooler , principal or anyone who is inquisitive.

 Principle of management says about Social responsibility and Business ethics that:

          A company will be seen as socially responsible if it operates in an open and accountable manner, uses its resources for productive ends, complies with regulatory environment and acknowledges and take responsibility for its actions.

           In view of concept of Enlightened self interest which states that "It is in the enlightened self interest of organizations to be socially responsible - or at least responsible to social forces.

Khan academy is funded by donations.Khan Academy is a not-for-profit organization, now with significant backing from the Bill & Melinda Gates Foundation and Google.

Facts about finances-

• Several people have made US$10,000 contributions; 
•  Ann and John Doerr gave $100,000; 
•  Khan academy's total revenue is about $150,000 in donations. 
• Additionally, it also earned $2,000 a month from ads on the Web site in 2010, until Khan Academy ceased to accept advertising. 
• In 2010, Google announced it would give the Khan Academy $2 million for creating more courses and for translating the core library into the world’s most widely spoken languages, as part of their Project .

Name : Mohit Sharma

Roll No : 218